This document outlines the essentials you need to effectively utilize your cold email system. At ListKit, we have set you up for success with the following:
Important Reminder: ListKit operates as a technology provider, not a performance-based agency. We serve as your tech partner, similar to how Google or Microsoft provide email inboxes, or other sending tool and data providers operate.
We deliver a comprehensive system with ongoing support; however, managing this system to achieve results is your responsibility. While we provide the technology and support for running your cold email campaigns, we do not assume responsibility for the outcomes generated from your cold email system.
To be set up for success, make sure to watch ALL the videos on the left of this table. Our best performing clients watch them, so you should too:
| Your Responsibility (The Client) | Our Responsibility (ListKit) |
|---|---|
| Respond to positive replies and manage leads in the Master Inbox (follow-ups) | Reconnect disconnected email accounts to the cold email sending tool ASAP |
| Setup a new campaign every month | Make sure you are landing in the inbox |
| Use our support systems | Provide support whenever needed via our Slack community, coaching calls, and 1-1 calls |
| Optimize Campaigns | Provide you with the tools to succeed (leads, a sending platform, email accounts) with maximum uptime |